Whether it’s missing a floor plan feature, no 24/7 support, shallow reporting, or lack of POS integrations, something about BookingNinja just isn’t cutting it for you, and you’re seriously thinking about switching.
But how do you find the right alternative? And which platforms are even worth considering?
Today, we’ll break down some of the best BookingNinja alternatives available, comparing their features, pricing, pros and cons, and real user feedback.
So, by the end of this read, you’ll know exactly which tool could be the perfect BookingNinja alternative for your restaurant.
Let’s jump right in.
Tablein
First off, we have Tablein, our own all-in-one table booking and reservation management solution.
And no, we didn’t put it first just because it’s our tool.
We put it first because it has all the essential features you need to market, grow, and manage your restaurant:
Online Reservations |
Add a fully customizable widget on any online platform, send notifications, allow guests to select areas, request payments and deposits, and give discounts. |
Reservation Management |
Manage all bookings in one place. Update reservations, track guest information, and handle special requests. |
Time and Table Management |
Create your restaurant's floor plan, set custom business hours, manage table availability, and optimize seating arrangements. |
Sales and Marketing |
Create special offers, promotions, and events. Use guest profiles to segment and target customers, and easily collect and showcase customer reviews. |
Reporting and Analytics |
Access detailed reports and dashboards on reservations, guest behavior, peak times, and other relevant metrics. |
On top of having all these must-have features, Tablein is also very intuitive, simple, and easy to use.
Not everyone is tech-savvy, and frankly, there’s no reason you should be just to use the basic features of a tool.
That’s why we built Tablein to be simpler than most other options out there.
You can feel that simplicity across every part of the product.
Take the widget, for example.
Source: Tablein
It’s quick to set up, easy to embed, and even easier for your customers to use.
Now compare that to BookingNinja, which limits how much you can customize the widget and even advises users to send guests to a booking page instead of embedding it because of bugs and embedding issues:
Source: BookingNinja
With Tablein, there are no such problems.
It’s fully customizable, bug-free, and lets your guests book directly from any channel with instant confirmation.
Another standout feature, and the one that BookingNinja is missing, is a floor plan.
Sticking to our belief in the power of simplicity, we made building a floor plan as easy as it gets.
Here, take a look for yourself:
Source: Tablein
It doesn’t get easier than this.
You can also visually divide space using elements like text or walls to create different areas of your restaurant.
This way, you can see all your tables and bookings at a glance without switching views.
Speaking of views, the floor plan is just one of three.
You also get Grid View and Calendar View.
Grid View is the classic one you’ll find in most reservation tools.
Calendar view, on the other hand, gives you a full visual overview of all bookings, along with a smart color-coding system that shows the status of each reservation.
Source: Tablein
Now, managing reservations is a big part of running a restaurant, but that’s only one part.
You also need real insights to grow your business. And Tablein takes that seriously.
That’s why we give you detailed reports on total guests, no-shows, cancellations, average party size, first-time visitors, and even your most-booked time slots.
Source: Tablein
But what do users say?
They mostly appreciate Tablein’s simplicity, ease of use, and great customer support, as you can see from this user review on Capterra:
Source: Capterra
The most common complaints are small bugs after updates, which we fix quickly.
And more recently, a few users have asked for a dedicated mobile app.
We get that.
But the truth is, Tablein doesn’t need one as it works perfectly on any device and every browser.
Whether you use a tablet, smartphone, or desktop, you just open your preferred browser, log into your account, and you are good to go.
In terms of pricing, Tablein offers three plans, with the only difference being in how many reservations you get:
Source: Tablein
This means that you get all the features and 24/7 support, even on the lowest plan.
That’s a big difference compared to BookingNinja, where you have to pay for the most expensive plan just to get full features and round-the-clock support.
So, if you’re looking for a tool that’s budget-friendly, easy to use, and packed with everything you need to manage reservations, Tablein is definitely a great choice.
And because we believe in showing rather than telling, instead of the usual 14-day trial, we’re offering you an exclusive 30-day free trial.
No credit card. No pressure.
Just a chance to try it out and see how much easier managing reservations can be.
You can grab it by entering your email in the field on the right.
Hostme
Next up, we have Hostme, a restaurant reservation system for managing the entire customer journey from reservations to desserts (as they say).
Hostme comes with a decent list of features:
- Table and restaurant management
- Event Management
- Online ordering
- Guestbook
- Waitlist
One very interesting feature is Hostme’s waitlist.
Unlike many tools that rely on guesswork, Hostme uses all available data to calculate wait times.
The system tracks everything in real-time, so guests know exactly how long the wait is and where they are in line.
Source: Hostme
They also get updates straight to their phone, which means they can wait wherever they want and come back when their table is ready.
Another interesting and unique feature is their online ordering.
This feature lets you manage the flow of orders while keeping everything connected to your table management setup.
Source: Hostme
You can place orders, limit volume to prevent crowding, and provide live updates to customers so they know when to pick up their food.
It’s easy to set up and looks good on the customer side, too.
Source: Hostme
Best of all, the whole thing runs from the same dashboard you use for table bookings.
You don’t have to switch tools or have extra screens.
Besides these two strong features, Hostme also offers a Guestbook.
It’s basically a light CRM that keeps track of guest visits, no-shows, and cancellations.
Source: Hostme
But even they say it works best as an addition to your existing CRM, not a replacement.
That’s a drawback, especially since many other tools on this list include built-in, fully-featured CRMs.
However, other Hostme’s features are not so impressive.
Take the widget, for example. Customization is almost non-existent:
Source: Hostme
That might not be a deal-breaker for everyone, but it’s a clear weakness.
Also, Hostme supports just 8 languages.
For comparison, BookingNinja supports 1, and Tablein supports 28.
When it comes to customer reviews, the experience is mostly positive.
For example, this user on Reddit appreciates Hostme’s help with reservation management and no-shows:
Source: Reddit
Users also like Hostme’s visual table layout and find the table descriptions helpful.
However, they’re frustrated by the lack of a clear distinction between different floors and would like a way to easily tell them apart.
Source: G2
In platforms like Tablein, for example, floors can be clearly separated using walls or text labels, making navigation much easier.
Pricing-wise, Hostme is on the higher end.
Source: Hostme
It follows a similar pricing model to BookingNinja, where you need the most expensive plan to unlock all features.
There’s a 2-week free trial, and they offer a 10% discount if you pay annually.
So, is it worth it?
That depends on what you’re after.
If online ordering is a big deal for your restaurant and you’re okay with basic but functional reservation features, then yes, Hostme could be the software you’re looking for.
But if you want strong core features, good customization, and value for money, you’ll probably find better options on this list.
easyTable
easyTable is a Denmark-based all-in-one online table booking system.
It’s been around since 2012, and it’s one of the simplest tools on this list.
With easyTable, you can choose how to manage reservations: in a list view, with a diagram, or using a table plan.
The interface is user-friendly, and even if you’re not into tech, you’ll figure it out fast:
Source: easyTable
There’s also an option for preorders and prepayments.
Guests can order ahead and pay upfront, which saves time during service, improves cash flow, and helps reduce no-shows.
Source: easyTable
Another feature worth mentioning is the feedback module.
You can collect guest feedback using custom questions and even track your Net Promoter Score (NPS), which gives you a sense of how satisfied your diners are.
Source: easyTable
As for integrations, easyTable keeps things simple here, too.
You can connect it with email tools, Google, and social media. It works across devices and platforms, and it’s built to fit into whatever system you’re already using.
That’s both the charm and the limitation of easyTable.
Because the features are so simple, the tool is very easy to use. But at the same time, it doesn’t offer much depth or advanced functionality.
Still, it’s not just small restaurants using easyTable. Some bigger names use it too.
If you browse their case studies, you’ll see that most people mention the same reasons for choosing it: no hidden fees, ease of use, and responsive support.
Here’s what Thomas Egebo, owner of Bistro 59, says:
Source: easyTable
For many, that’s enough.
But if we’re honest, those things should be a baseline for any decent software, not a selling point.
What’s a bit strange about easyTable is how little information you’ll find on their website.
Most of the features are described in broad terms, and you won’t find in-depth feature pages, screenshots, or videos.
Everything is created in this manner:
Source: easyTable
This means that the only way to actually see how the software works, is to book a demo.
Another odd thing?
No reviews on major platforms like Capterra, G2, or Trustpilot. And for a tool that’s been around since 2012, that’s surprising.
They do have Google reviews, though. And those generally echo the same things you’ll see in the case studies.
Source: Google
When it comes to pricing, it turns out easyTable isn’t just the simplest, it’s also the most affordable solution.
Source: easyTable
There’s only one plan, and their philosophy is simple: The longer you stay, the less you pay.
However, do note there is an additional 1.6% fee for prepaid bookings.
No binding contracts either. And if you’re switching from another booking tool and still stuck in a notice period, easyTable will cover that time for free.
That’s a nice touch and a smart move for anyone looking to make the switch without the extra cost.
You also get the first month free to try it out.
resOS
Next is resOS, another Denmark-based restaurant reservation and table management system.
And although they are both based in the same country, the difference between them is night and day.
easyTable is a lightweight tool, and resOS is the exact opposite. It’s robust, flexible, and packed with extra features.
Let’s start with the floor plan.
With resOS, you can fully customize your layout using their visual table planner.
You can add doors, stairs, plants, and other design elements you need to match your actual space.
Source: resOS
This makes it easier for your team to organize seating and handle service smoothly.
You can also create separate layouts for each floor, manage bookings per level, and still control everything from one place.
Source: resOS
ResOS supports Reserve with Google, which lets guests book directly from Google Search, Maps, and Assistant.
All bookings go straight into your resOS calendar, so you don’t have to worry about double bookings or syncing issues.
Facebook and Instagram integrations are also in the works and should be available soon, according to their website.
Speaking of bookings, resOS has one of the most customizable widgets out there.
Source: resOS
There are a bunch of different layouts, over 300 color options, more fonts than you’ll ever need, and you get to use your logos.
Another nice addition is resOS’s built-in guest messaging system.
This not-often-seen feature lets you chat with guests as soon as they make a booking.
For example, someone might ask to sit by the window or mention a food allergy:
Source: resOS
You can reply directly through the system, answer questions, and make sure guests know what to expect before they walk in.
This gives guests a more personal experience and helps them feel taken care of from the start.
Beyond that, resOS offers a waitlist feature, booking reminders, and a set of detailed reports that help you track what’s going on inside your restaurant.
When it comes to customer reviews, people often mention how affordable and easy to use resOS is, like in this review:
Source: Trustpilot
That said, not all feedback is positive.
Some users say that the booking flow isn’t very smooth from the guest’s perspective.
One person even stopped going to their local pizza place after they switched to resOS because they found the process of confirming a reservation too confusing and clunky:
Source: Trustpilot
As for pricing, resOS is also on the more affordable end of the market, and plans are based on the number of bookings per month, as you can see below:
Source: resOS
Every plan has the same basic features, while add-ons are charged extra:
Source: resOS
Full-featured 7-day free trial is also available, so you can try it out and see if it's right for you before committing.
resmio
Alright, enough of Denmark.
Let’s head a bit south and talk about resmio, a Germany-based table management solution used by over 10,000 restaurants.
That’s more than triple the user base of the last two tools we covered. And it really doesn’t come as a surprise, considering what resmio brings to the table.
It comes with all the core features you’d expect.
You get a digital reservation book with three different views: list view, visual table plan, and timeline.
Source: resmio
The system handles phone bookings, walk-ins, and online reservations from all your channels.
It knows your capacity in real-time and even recommends the best table options to avoid overbooking.
The booking widget is flexible.
You can customize texts and actions and embed it just about anywhere, including your website, Facebook, Instagram, and Google Business.
Source: resmio
Plus, it lets you decide whether bookings should be auto-confirmed or manually reviewed, like in Tablein.
Resmio also includes automatic notifications, reservation deposits, and a waitlist, helping you reduce no-shows and fill tables faster when cancellations happen.
But where it gets interesting is with a few extra features that go beyond the basics.
One of those is their partner network.
When you join resmio, your restaurant is automatically listed across 100+ websites, business directories, and local platforms. You just enter your information once, and resmio pushes it everywhere.
Source: resmio
This is similar to Tablein’s guide listing, but with broader reach.
Then there's the digital menu.
You can build and publish a full menu with categories, images, descriptions, variations and pricing.
Source: resmio
The menu can be embedded on your site, shared on social media, or even synced with Google so it shows up on your Google Business profile.
Resmio also gives you a QR option, so guests can scan a code at the table, view the menu, and place orders directly from their phone.
For managers, there’s also a dedicated mobile app.
It works on both iOS and Android and gives you access to everything: bookings, guest data, preferences, table availability, filters, even an emergency block button.
Source: resmio
All of this sounds promising, right?
But when we look at user reviews, the picture gets a bit blurry.
Resmio doesn’t have reviews on major sites like Capterra or G2.
The only public reviews are on Google and that’s a bit strange for a tool with over 10,000 users.
And while the average rating is 4.4 stars, which is decent, the most recent ones raise some concerns.
One of the latest reviews mentions that the system regularly crashes and takes hours to get back online:
Source: Google Review
And he’s not the only one. Several others reported the same issue.
On the positive side, many older reviews praise the platform, especially its flexibility and feature set.
But again, those are from a year or two ago.
Although reviews can indicate potential problems and are great for spotting patterns, they don't tell the full story, so if resmio sounds interesting to you, the best move is to try it yourself and see how it performs.
Luckily, resmio makes that easy by offering a generous 30-day free trial.
In terms of pricing, there are three plans available:
Source: resmio
One of them is completely free and includes essential but limited features, which is great for small restaurants just getting started or those with no budget for software yet.
The paid plans unlock full functionality, but keep in mind that some features come as add-ons, so pricing can go up depending on what you need.
All in all, if you’re looking for a tool that offers more than the basics, and you’re willing to test it before trusting it, resmio might be a good fit.
ResyOS
Finally, we have ResyOS, an American Express company.
This is a high-end restaurant management platform and as such it comes with everything you need to get more customers, manage them with ease, and keep them coming back.
So let’s start from the beginning: getting more customers.
As an American Express company, ResyOS gives restaurants access to exclusive marketing perks.
This means your restaurant can be featured on Amex Maps, promoted through Shop Small® campaigns, and included in dining events like Member Week and The Resy Tastemakers.
Source: ResyOS
Resy also has its own Guest Network, a community of over 40 million diners who actively use Resy to find and book new restaurants.
More than 60% of them are repeat guests, and the no-show rate sits at just 3.49%.
Source: ResyOS
The booking experience itself is nicely done.
It’s quick, simple, and works from anywhere.
Guests can choose their preferred seating, note any allergies, or leave special requests.
Source: ResyOS
And if no tables are available, guests can use Notify, a feature that lets them join a waitlist and get notified as soon as something opens up.
On the backend, ResyOS gives you access to detailed analytics.
You can see everything from daily and monthly covers, waitlist stats, and turn times to average guest ratings and individual customer reports.
Here’s an example of the ResyOS analytics home page where you can see today’s stats:
Source: ResyOS
Unlike many other tools we’ve covered, ResyOS has reviews left and right across major platforms.
It has a big customer base and partners with a lot of restaurants in certain regions, so people really love that, as you can see in this review:
Source: G2
In the same review, you can also see the frequently mentioned downside, and that is notifications.
Some users say they don’t always go through, or they get delayed.
Another issue users mention is that many features don’t work as expected.
Source: G2
It can feel like you’re paying for a lot on paper, but getting much less in practice.
And while we always say it's best to test tools regardless of reviews, that’s not really an option here as ResyOS doesn’t offer a free trial.
There’s an option of booking a consultation with their team, but if you want hands-on experience, you’ll need to commit to a plan.
Which brings us to pricing.
As we mentioned at the top, this is a high-end product, and the price reflects that.
Source: ResyOS
Even the Starter plan is more expensive than many top-tier plans on this list.
So, is it worth it?
If you’re running a high-end restaurant and want to offer a premium experience at every touchpoint, backed by serious marketing reach and branding power, ResyOS might be exactly what you need.
But if not, it’s hard to justify the cost, especially when there are so many strong, affordable alternatives available.
Conclusion
By now, you’ve seen what’s out there.
From simple and affordable options like Tablein and easyTable to feature-heavy tools like resOS and ResyOS, there’s no shortage of alternatives to BookingNinja.
The right choice?
It all comes down to what you need and what you don’t.
So take your time, test the ones that offer free trials, and think about how each tool fits into your daily workflow.
And if you're after something simple, reliable, budget-friendly, and specifically made for small to mid-sized restaurants, Tablein is a great place to start.
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