SevenRooms or Tablein: Which is Better for Your Restaurant?

Choosing the right restaurant reservation software can make a big difference in managing bookings, optimizing table turnover, and improving guest experience. 

Two popular options, Tablein and SevenRooms, offer a range of features, but which one suits your business best? 

In this comparison, we’ll break down their key features, integrations, customer support, user feedback, and pricing to help you decide.

Key Features Comparison

For starters, we will compare the most important features for efficient restaurant management between these two tools.

Online Booking

Today, a seamless online booking experience is important for any restaurant that wants to cater to modern customers. 

Both Tablein and SevenRooms enable that, but their booking widgets differ in customization, third-party integrations, and more.

Tablein allows restaurants to embed a reservation widget directly on their website, making it easy for guests to book online—even outside business hours. 

The booking widget also integrates with major platforms like Google, Facebook, Instagram, TripAdvisor, and even the Michelin Guide in select markets. 

Source: Tablein

Additionally, in some markets, you can even feature your restaurant in the Tablein guide to reach locals and tourists. 

The customization options are extensive, allowing restaurants to match the widget’s colors, styles, and branding to their restaurant’s aesthetic. 

Moreover, restaurant owners can also personalize data fields, offering guests options to include gift vouchers, discount codes, food allergy notes, and more. 

Guests can modify reservations as well by selecting their preferred dining area.

Source: Tablein

As a bonus feature, there is an optional email opt-in, helping businesses build their marketing lists and get more return visitors. 

A key advantage of Tablein is its ability to offer booking options in 24 different languages, making it highly accessible to international customers.

SevenRooms also provides a customizable reservation widget that integrates with Google, Facebook, Instagram, and a global network of third-party platforms. 

Source: SevenRooms

When it comes to booking tables online, guests can choose the time, date, and number of guests while adding dietary restrictions or special requests, as you can notice below: 

Source: Dishoom

Unlike Tablein, SevenRooms does not allow guests to select their dining area but does include an opt-in for automated SMS reminders and marketing emails. 

Also, both tools offer multi-location widgets.

Source: Dishoom

SevenRooms supports online reservations in 14 different languages, which is slightly fewer than Tablein. 

However, SevenRoom has something extra - an integrated online ordering system that enables restaurants to manage delivery, pickup, and on-premise dining orders in addition to taking reservations.

While both platforms offer a strong booking system, Tablein provides more customization and better multi-language support, whereas SevenRooms focuses on broader platform integrations.

Reservation Management

Efficient reservation management ensures that tables are filled without overbooking or confusion. 

Again, both tools provide calendar views, table layouts, and automated reminders for easier reservation management, but their execution differs.

Tablein offers an intuitive dashboard designed for ease of use. 

The reservation calendar view allows staff to see availability at a glance, while the reservation list view provides detailed booking information, including customer details and payment status. 

Here, you can see the calendar view:

Source: Tablein

The platform also offers a light/dark mode for better visibility and an advanced reservation window to help manage time slots effectively. 

The visual floor plan view helps restaurants assign tables efficiently, ensuring an optimized seating arrangement. 

Similarly, SevenRooms has a floorplan view with upcoming and seated guests, as seen below:  

Source: GetApp

As in Tablein, guests receive automatic confirmation emails and SMS reminders, which reduces no-shows and makes reservation management easier. 

Managers are also kept in the loop with real-time updates via email and SMS, ensuring they never miss a booking.

Table Management 

Both Tablein and SevenRooms offer solutions to help restaurants optimize their seating arrangements.

Tablein provides a straightforward yet effective floor plan editor that allows restaurants to create customized layouts of their floor, and separate different areas with elements, such as walls and text. 

Source: Tablein

It also makes it easy to join tables, modify seating arrangements, and adjust availability based on demand. 

Additionally, we are currently working on enabling customized hours by layout/floor plan.

For restaurants that experience high walk-in traffic, Tablein includes a waitlist system that notifies guests via SMS when a table becomes available. 

Source: Tablein

This feature helps reduce walkaways and ensures that guests remain engaged while waiting for a table. 

A waiting list for phone reservations is also available. 

Source: Tablein

SevenRooms, however, takes table management to another level with its AI-powered automation. 

The platform assigns tables dynamically based on real-time factors such as guest flow, expected dining time, and turnover rates. 

It features predictive waitlists, allowing guests to track their status in real-time, and offers QR code-enabled check-ins to streamline the seating process. 

Source: SevenRooms

Additionally, SevenRooms provides real-time spend tracking, which helps restaurant managers monitor table profitability throughout the night. 

While Tablein keeps table management simple and effective, SevenRooms provides a high-tech solution that suits high-volume restaurants needing AI-driven efficiency.

Guest profiles and CRM

Both Tablein and SevenRooms offer guest management features, but they vary in depth and integration.

Tablein provides practical guest tracking tools, storing essential information such as guest contact details, visit history, and special notes. 

Moreover, restaurants can tag guests as VIPs, regulars, critics, blacklisted customers, and more.

Source: Tablein

The system also allows businesses to apply automatic discounts for frequent visitors, fostering loyalty. 

While the current system is already effective, Tablein is developing a more advanced CRM that will provide deeper insights and enhanced guest tracking features.

SevenRooms, in contrast, already delivers a highly sophisticated CRM solution. 

The platform builds 360-degree guest profiles with over 100 unique data points, integrating directly with POS systems to track order history, spending patterns, and dining preferences. 

Source: SevenRooms

This level of detail allows for precise guest segmentation, making targeted promotions and loyalty programs more effective. 

For example, for VIP customers you can create exclusive Perks and give your best guests early booking access.

Additionally, SevenRooms offers a private SMS booking option for VIP guests, for an even more personalized experience. 

Source: SevenRooms

So, while Tablein provides essential guest tracking, SevenRooms delivers more enterprise-level customer insights.

Analytics and Reporting

Tablein offers straightforward reporting that focuses on daily operations. 

At the moment, the system generates various reports, including:

• Recent reservations
• Booking trends by hour
• International guest analysis
• Latest feedback and ratings

Through these and more reports, you can easily get statistics into your total number of guests, no-shows, cancellations, or first-time visitors over the period.

Source: Tablein 

We are working to add more reports that will help restaurants plan staffing and marketing efforts accordingly, such as strategic multi-channel marketing, and guestbook metrics and filters.

SevenRooms, on the other hand, provides advanced analytics with over 50 restaurant-specific metrics. 

Source: SevenRooms

The platform tracks cancellation and no-show rates, marketing campaign effectiveness, and revenue trends across multiple venues. 

For example, with the “Booked By” report, restaurants can understand which booking channels bring them the most guests.

For restaurants looking for detailed, enterprise-level analytics, SevenRooms offers a more comprehensive solution.

However, Tablein’s analytics and reporting will soon also become more well-rounded.

Mobile Usability Overview

Tablein does not have a dedicated mobile app but is fully optimized for mobile use. 

It works seamlessly on both iOS and Android devices, ensuring that restaurant staff can manage reservations from anywhere. 

The interface adapts to different screen sizes, making it easy to switch between mobile and desktop versions. 

Source: Tablein

Additionally, Tablein provides automatic updates, so users always have the latest features without needing to download anything. 

Reservations can be quickly added, modified, or canceled from a mobile browser, making it a convenient app-free solution.

SevenRooms, on the other hand, does have a dedicated mobile app with all the features as in the desktop version.

Source: apptopia

However, some users have reported that the app can be slow, especially when updating table statuses or processing payments.

Source: App Store

This delay can be frustrating for staff who need real-time information to manage table turnover effectively.

Available Integrations

Both Tablein and SevenRooms offer different integrations but the extent of their compatibility differs.

SevenRooms boasts an extensive integration ecosystem with over 100 third-party connections. 

It supports booking channels such as Google, Facebook, Instagram, TripAdvisor, and The Fork. 

Additionally, it offers compatibility with 32 different POS systems, including Square, Lightspeed, and Toast. 

Source: SevenRooms

The platform also integrates with multiple payment providers like Stripe and Adyen, along with SMS and voice automation tools. 

SevenRooms further enhances its versatility by connecting with hotel management systems and restaurant marketing platforms such as Mailchimp.

Tablein also provides a straightforward integration process that requires no technical knowledge. 

It connects with major online reservation widgets, including Google Business, Facebook, Instagram, and the Michelin Guide. 

Tablein also integrates with website builders such as WordPress, Squarespace, Wix, Webflow, and Hostinger, making it easy for restaurant owners to embed the reservation system into their existing websites. 

Source: Tablein

This software currently supports popular payment providers like Stripe, PayPal, Redsys, and Paysera, with more integrations planned, including AI-driven automation, Apple Pay, and POS systems. 

Tablein offers a flexible approach where additional integrations can be requested based on user needs.

Customer Support Differences

Tablein and SevenRooms both provide 24/7 customer support. 

SevenRooms offers support via phone and email.

Additionally, it provides a help center with recorded training materials and regularly hosts webinars to educate users on how to maximize the platform’s features.

Tablein also features a self-service portal with detailed instructions, allowing users to quickly find solutions to common problems. 

Source: Tablein

Restaurants can reach out to a professional support team through email, live chat, or in-app messaging, making it highly accessible during daily operations. 

Additional support options include a ticketing system, phone support, technical assistance, and installation guidance. 

Tablein also provides a settings optimization advisor to help restaurants configure the platform to fit their specific needs. 

This hands-on support system ensures that even smaller restaurants without dedicated IT teams can efficiently manage their reservations, and user feedback confirms it.

User Feedback and Reviews

Across Capterra, G2, and GetApp, SevenRooms receives positive reviews for its comprehensive CRM, guest data management, and marketing automation tools. 

More specifically, users appreciate the platform’s ability to:

• Track spending patterns
• Consolidate guest feedback
• Integrate with multiple booking channels

Many restaurant operators also highlight its customization options and in-depth analytics as major advantages.

However, some common criticisms include slow reporting performance, a steep learning curve, and difficulties with integrations (mostly with POS and Google): 

Source: G2

Some users mention that customizing the platform to specific needs requires technical expertise, making it less ideal for smaller businesses with limited IT resources. 

Additionally, pricing is frequently noted as a concern, especially for independent restaurants looking for a budget-friendly solution.

Overall, SevenRooms has a 4.5/5 rating on GetApp.

Source: GetApp

Tablein, on the other hand, is praised for its user-friendly interface, quick setup, and exceptional customer support, which is reflected in GetApp’s rating of 5.0/5.

Source: GetApp

Many users also highlight the ease of integration with websites, as well as easy to set up floor plans, and automated SMS and email notifications for both staff and diners. 

The platform’s straightforward pricing model is another strong selling point, with no hidden fees or commissions.

A few complaints include limited flexibility in reservation times and the need for more advanced payment options. 

Some users also wish for a dedicated mobile app rather than accessing the system through a mobile browser. 

However, these limitations are generally minor compared to the platform’s overall ease of use and reliability.

Pricing and Subscription Plans

While both platforms offer various pricing tiers, Tablein provides a transparent, all-inclusive pricing model.

Tablein keeps its pricing simple with three distinct plans that include all features at every level, ensuring that restaurants do not have to pay extra for additional functionalities. 

Source: Tablein

As you can see above, the Starter plan is designed for smaller restaurants, allowing up to 50 reservations per month, with additional reservations available at €0.67 each. 

The Growth plan accommodates up to 150 reservations per month, with extra reservations costing €0.37 each. 

The Success plan offers unlimited reservations, making it ideal for high-volume restaurants that need a predictable, cost-effective solution. 

Additionally, Tablein offers a 14-day free trial to explore all features before committing.

In contrast, SevenRooms follows a three-tier pricing structure that limits access to key features at lower tiers. 

Source: G2

The Essentials Plan includes CRM, unlimited reservations, basic marketing automation, and table management, but advanced tools such as multi-venue reservations, event management, and custom segmentation are only available in the Growth Plan. 

To access premium features like group reporting, custom user permissions, and advanced automation tools, restaurants must upgrade to the Premium Plan. 

Unlike Tablein, SevenRooms does not disclose pricing upfront, requiring businesses to book a personalized demo if interested. 

However, Capterra indicates that pricing starts at $499 per month, significantly higher than Tablein’s cost-effective plans.

Conclusion

The choice between Tablein and SevenRooms ultimately depends on your restaurant’s specific needs, long-term goals, and budget. 

If you are looking for an affordable, fully-featured solution that is easy to use and provides excellent support, Tablein is the obvious choice for both small and large restaurants. 

And if your business operates at an enterprise level and requires advanced CRM tools, AI-powered automation, and more integration options, SevenRooms could be worth the investment—if the budget allows.