Content

Getting started

  • How to get started

New Calendar

 

  • How to add a new reservation with a drag function 
  • How to add a new reservation with a button
  • Buttons explained
  • Reservation window explained
  • Reservation statuses
  • Walk-ins and how to add 
  • How to block tables
  • How to download an app

Calendar

  • How to add a new reservation with a drag function
  • How to add a new reservation with a button
  • Buttons explained
  • Reservation window explained
  • How to select more tables for reservation
  • Reservation statuses
  • Walk-ins and how to add
  • How to block tables

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Floor plan

  • How to add a new reservation with a button
  • How to see capacity and booked tables
  • Buttons explained
  • Reservation window explained
  • How to select more tables or people for reservation
  • Reservation statuses
  • Walk-ins and how to add 
  • How to block tables
  • How to edit tables

 

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Reservation list

  • Reservation list
  • How to find the reservation and edit it
  • How to check reservations by period
  • How to sort reservations
  • How to print out reservations

 

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Reports

  • Summary
  • Reservations overview
  • Most booked hours
  • Reservation status
  • Top countries
  • Subscribed client database
  • Average ratings
  • Latest feedback list
  • Top loyal clients
  • Reservation list
  • How to find the reservation and edit it
  • How to check reservations by period
  • How to sort reservations
  • How to print out reservations
 

Profile

  • Restaurant profile information
  • How to change the manager’s login email address
  • Time and language settings
  • How to add more restaurants

 
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Opening hours

  • How to set up opening hours
  • How block online times function works
  • How to allow reservation every hour only
  • How to open restaurant for one date when usually is closed 
  • How to close or block date or period

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Floor plan setup

  • How to set up floor plan
  • How to create more tables
 
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User accounts

  • Why do I need to create staff account
  • How to add new users
  • How to change staff members or delete account
  • Requirement to add phone number
  • Auto arrival status
  • Remove no-shows from the calendar
 
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SMS notifications

  • How turn on SMS messages
  • SMS message pricing
  • SMS sender’s name
  • SMS for clients. Types and sending time.
  • Staff notifications. Can I get notifications about reservations
  • How to edit SMS notifications
  • How to re-send SMS message
 
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Email notifications

  • Emails for guests
  • How turn on/off feedback emails
  • Emails for staff
  • How to edit emails
  • How to add active link to email
  • How to add cancellation link to email
  • How to re-send email
  • What to do if guest doesn’t receive email
 
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Email ads

  • How to add image to confirmation emails?
 
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Widget settings

  • What is the difference between reservation confirmation?
  • Dining room selection
  • How to control reservations availability
  • How to set up maximum guests per time slot or day
  • Widget message when restaurant is blocked/closed
  • Thank you page
  • Reservations without templates
 
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Widget integration

  • Widget language
  • Widget integration to website
  • Button with pop up widget integration to website
  • Your own button with active link
  • Integration to Facebook “Book now” button
  • Widget integration to Facebook
  • Online bookings on Google
  • How to create google post with active Book button
  • Reservations widget for multiple restaurants
 
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Prepayments and promotions

  • Settings explanation
  • Promotion and description
  • Period
  • Min guests/ prepayment for groups
  • Types and priority
  • How to require payment
  • Menu file, show full information
  • How to require deposit for phone reservations
  • How to know if guest has paid
  • How to turn off “No special offer” option
 
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Free website

  • How to create free website
     
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3rd party integrations

  • Stripe integration
  • PayPal Express Checkout
  • PayPal Payment Standard
  • Paysera
  • MailChimp
  • MailerLite
  • Paypal IPN error
     
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Reservation templates

  • What is template function
  • How to create templates
  • How to create or change  templates for a specific date
  • How to allow reservations only to templates
  •  
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Guests database

  • Guest list explanation
  • How to edit guest
  • What is guest notes
  • How to download database
 
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Feedback list 

  • Feedback list explanation
  • Where can I see latest feedback
  • How to turn on/off feedback request
  • How to require to leave a feedback comment
 
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Plan and billing

  • Where can I find my invoice?
  • How can I change company name or address?
  • How can I update my payment method?
  • Why my card/payment was declined?
  • When will my card be charged?
  • How can I cancel my subscription?
  • Who should I contact if I have billing-related questions about my account?
 
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Account settings

  • How to change the manager’s login email address
  • How to reset your password when you are not logged in
  • How to change your password when logged in to Tablein
  • Time and language settings
  • How to add more restaurants 

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